/* Visão geral dos atendimentos ativos (1.4.41) */
.cp-modal-backdrop .cp-modal.aov-modal{width:min(1180px,calc(100vw - 32px))}   /* above .cp-modal-wide (670px) of platform.css */
.aov-intro{margin:0 0 14px;font-size:12px;line-height:1.6;color:#7d6a8f}
.aov-tools{display:flex;gap:10px;flex-wrap:wrap;margin-bottom:12px}
.aov-tools input,.aov-tools select{flex:1 1 220px;min-height:38px;border:1px solid #e3d9ee;border-radius:9px;padding:8px 12px;font:inherit;font-size:13px;color:#4b3a5c;background:#fff}
.aov-tools select{flex:0 1 220px}
.aov-chips{display:flex;gap:8px;flex-wrap:wrap;margin-bottom:12px}
.aov-chips span{display:inline-flex;align-items:baseline;gap:6px;padding:6px 11px;border-radius:999px;background:#f5f1fb;color:#6b5a80;font-size:12px}
.aov-chips b{font-size:14px;color:#3f2b58}
.aov-chips .warn{background:#fff6e6;color:#8a5a00}
.aov-table-wrap{overflow:auto;max-height:min(60vh,620px);border:1px solid #efe8f5;border-radius:12px}
.aov-table{width:100%;border-collapse:collapse;font-size:12.5px;color:#3f2f52}
.aov-table th{position:sticky;top:0;background:#faf8fd;text-align:left;font-size:11px;font-weight:700;color:#8a77a0;padding:10px 12px;border-bottom:1px solid #efe8f5;white-space:nowrap}
.aov-table td{padding:10px 12px;border-bottom:1px solid #f4eff8;vertical-align:top}
.aov-table td small{display:block;margin-top:3px;color:#9a89ad;font-size:11px}
.aov-table td em{color:#a08fb2;font-style:normal}
.aov-table tr.stale td:first-child{box-shadow:inset 3px 0 0 #e8a23a}
.aov-stale{color:#a15c00;font-weight:700}
.aov-origin{display:inline-block;white-space:nowrap;padding:2px 8px;border-radius:999px;background:#f1edf9;color:#5d4a7c;font-size:11px;font-weight:700}
.aov-origin.ticket{background:#eef5ff;color:#1d4f9a}.aov-origin.bot{background:#effaf3;color:#1d6b3c}.aov-origin.callback{background:#fff4e8;color:#8a4b00}
.aov-ticket{display:inline-block!important;margin:4px 4px 0 0!important;padding:1px 6px;border-radius:6px;background:#f6f3fa}
.aov-actions{white-space:nowrap;text-align:right}.aov-actions .cp-button{margin-left:6px;min-height:32px;padding:6px 12px;font-size:12px}
.aov-hint{color:#9a89ad;font-size:11px;line-height:1.5;margin:6px 0 0}
.aov-empty{text-align:center;color:#8a77a0;padding:28px!important}
.aov-form-row td{background:#fffaf7}
.aov-form label{display:flex;flex-direction:column;gap:6px;font-size:12px;font-weight:700;color:#7a5a6a}
.aov-form textarea{min-height:64px;border:1px solid #ecd9cf;border-radius:9px;padding:9px 11px;font:inherit;font-size:13px;resize:vertical}
.aov-form-actions{display:flex;justify-content:flex-end;gap:8px;margin-top:10px}
.cp-button.danger{background:#fff1f3;border-color:#f3cdd6;color:#b23a58}
@media(max-width:760px){.aov-table thead{display:none}.aov-table tr{display:block;border-bottom:1px solid #efe8f5;padding:6px 0}.aov-table td{display:block;border:0;padding:4px 12px}.aov-actions{text-align:left}.aov-actions .cp-button{margin:4px 6px 0 0}}

/* 1.4.51: diagnóstico do contato. */
.aov-contact{margin:0 0 14px;padding:14px 16px;border:1px solid #e7e1f3;border-radius:14px;background:#fbfaff}
.aov-contact h3{margin:0 0 4px;font-size:15px;color:#1d1238}
.aov-contact-form{display:flex;gap:8px;flex-wrap:wrap;margin:8px 0 0}
.aov-contact-form input{flex:1 1 220px;min-width:0;height:40px;border:1px solid #dcd6ec;border-radius:11px;padding:0 12px;font:inherit}
.aov-contact-result:empty{display:none}
.aov-contact-result{margin-top:12px;display:flex;flex-direction:column;gap:8px}
.aov-contact-number{margin:0;font-size:13px;color:#4a3f66}
.aov-next{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:6px}
.aov-next li{display:flex;flex-wrap:wrap;gap:4px 10px;align-items:baseline;padding:8px 12px;border-radius:10px;background:#fff;border:1px solid #e7e1f3;border-left:4px solid #a093bd;font-size:13px}
.aov-next li.ok{border-left-color:#16a34a}
.aov-next li.held{border-left-color:#d97706;background:#fffaf0}
.aov-next li.warn{border-left-color:#b23a58}
.aov-next li b{color:#1d1238}
.aov-campaigns{padding:10px 12px;border-radius:10px;background:#fffaf0;border:1px solid #f4dfb5;font-size:13px}
.aov-campaigns p{margin:0 0 6px}.aov-campaigns ul{margin:0 0 8px;padding-left:18px}